Delivery & Payment
Yes! All orders submitted online are insured and shipped through DHL and benefit from NO ADDITIONAL SHIPPING COSTS within the EU, Switzerland and Norway.
When ordering within the EU there are NO additional fees.
When shipping into non-EU countries (e.g. Norway or Switzerland), additional tariffs, taxes and fees may apply, which aren't covered by our invoiced amount. In those cases, the total may be subjected to additional fees that may be charged by customs directly.
Yes! You can enter this during the checkout process.
Our website offers several payment methods:
- Credit Card via Stripe (Visa, MasterCard, Maestro, American Express, etc.)
- Advance payment (Your order will be shipped after your payment is received)
All our parcels are insured and shipped by DHL.
Standard shipping time varies between 2 to 5 business days. All our orders are tracked, and you will be informed per email of a change in status.
Your FeetUp® Trainer will be delivered in its original packaging. If it is meant as a gift then please be aware that we do not offer a gift-wrapping service as yet.